This feature needs an active Enterprise License.
Why Use SAML SSO with Zipteam?
Implementing SAML-based SSO improves security, simplifies onboarding, and supports centralized access control by your end.- Users log in via your organization’s IdP using SAML
- No need to manage Zipteam-specific passwords
- Access is secured and centrally managed through your identity provider
Zipteam uses WorkOS to enable seamless integration with IdPs.
Setup process
Step 1: Submit Request via Zipteam App
To start the SSO setup process:- Go to Help > Contact Support (top-right corner of the Zipteam app)
- Send a request email with the following information*:
- Company Name
- Admin’s Name
- Admin’s Email Address
- Workspace Name
- Workspace ID
- These details are just used to verify the request is authorized. They do not initiate the configuration itself.
How to find your Workspace ID: Click your profile icon (top-right corner) → Settings > WORKSPACE > Workspace Settings. The Workspace ID will be listed there.
Step 2: Zipteam Support Will Reach Out
Our support team will reach out to the provided admin to coordinate next steps and provide access to a secure file-sharing system.Step 3: Submit Your Email Domains
Upload a list of email domains (e.g.,@company.com) to be used for SSO login.
- Submit this list via our file-sharing system in Step 2
- These domains will determine which users are eligible to log in via SSO
Step 4: Configure Your Identity Provider
Once our support team have registered provided domains, we will send your admin a magic link that leads to step-by-step setup page for configuring Zipteam as a SAML application.
Important: Please ensure that emails from @workos-mail.com are not filtered into your spam inbox. This domain is used to send your magic link and configuration instructions.
Finalization
Once setup is confirmed:
- SSO will be activated for your users
- Anyone with a verified domain will be redirected to your IdP for login