This feature needs an active Enterprise License.

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Why Use SAML SSO with Zipteam?

Implementing SAML-based SSO improves security, simplifies onboarding, and supports centralized access control by your end.

  • Users log in via your organization’s IdP using SAML
  • No need to manage Zipteam-specific passwords
  • Access is secured and centrally managed through your identity provider

Zipteam uses WorkOS to enable seamless integration with IdPs.

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Setup process

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Step 1: Submit Request via Zipteam App

To start the SSO setup process:

  1. Go to Help > Contact Support (top-right corner of the Zipteam app)
  2. Send a request email with the following information*:
    • Company Name
    • Admin’s Name
    • Admin’s Email Address
    • Workspace Name
    • Workspace ID
  • These details are just used to verify the request is authorized. They do not initiate the configuration itself.

How to find your Workspace ID: Click your profile icon (top-right corner) → Settings > WORKSPACE > Workspace Settings. The Workspace ID will be listed there.

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Step 2: Zipteam Support Will Reach Out

Our support team will reach out to the provided admin to coordinate next steps and provide access to a secure file-sharing system.

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Step 3: Submit Your Email Domains

Upload a list of email domains (e.g., @company.com) to be used for SSO login.

  • Submit this list via our file-sharing system in Step 2
  • These domains will determine which users are eligible to log in via SSO

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Step 4: Configure Your Identity Provider

Once our support team have registered provided domains, we will send your admin a magic link that leads to step-by-step setup page for configuring Zipteam as a SAML application.

Important: Please ensure that emails from @workos-mail.com are not filtered into your spam inbox. This domain is used to send your magic link and configuration instructions.

Finalization

Once setup is confirmed:

  • SSO will be activated for your users
  • Anyone with a verified domain will be redirected to your IdP for login

Need Help?

If you have questions, reach out anytime through the Help > Contact Support link in the app, or email us directly at support@zipteam.com.